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Device Advice: How to Keep Your Phone Safe from Fraud

1. Keep phones locked
If your entire life is on your phone, you run the risk of giving a thief access to your identity if its stolen or misplaced. The best way to prevent this is to have a lock on your screen. Choose a physical lock if possible, such as fingerprint or face recognition. Finally, adjust your phone's lock settings so the screen automatically locks after the shortest amount of idle time.

2. Choose strong, unique passwords for all devices and apps
Passwords should be a blend of lower and uppercase letters, numbers and symbols. Use a different password for each device, app and online account. Also, change your passwords every six months or so. Don't store the info for all your passwords in one location on your phone, or have your device "remember" passwords.

3. Browse safely

  • Look for the padlock icon and the "s" after the "http" in the URL of each landing page you visit.
  • If an alleged representative of Market USA reaches out regarding an issue with your account and you're unsure if it is legit, contact us directly through a secure channel to confirm your suspicions.
  • Never share your personally identifiable information with an unknown contact.
  • Don't store your credit card info in online shopping accounts.
  • Keep your security settings current.
  • Avoid clicking on pop-up ads or links in emails from unverified senders.

4. Use secure wi-fi
Using public wi-fi makes you vulnerable to hacking. It's best not to use public wi-fi at all, especially when banking online. To keep your device safe while using public wi-fi, connect to a virtual private network (VPN). In addition, keep your own wi-fi locked to avoid having strangers access it.

5. Encrypt your data
Your phone stores loads of your personal identifying information, which can make you vulnerable to identity theft. Protect your information by encrypting all sensitive data on your phone. Most phones have encryption settings that are easily enabled.

6. Install antivirus software on your phone
The same antivirus programs that protect your laptop can also keep your phone secure. Check out security programs for phones, like McAfee or Norton 360.


Market USA Federal Credit Union is a full-service financial institution with locations in Maryland and South Carolina as well as nationwide locations through the Shared Branch Network.