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Contact Us

You can message us from within our app or Online Banking, utilize the below Secure Contact Form, text us at 301-586-3400 or email memberservices@marketusafcu.comIf you send us an email, please do not include any sensitive information, such as your social security number, member number, etc. If you request a call back, please include your phone number (if not texting). Messages are typically responded to within the same day during normal business hours.

Secure Contact Form

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Call Us

Member Service Call Center

1-800-914-4268 or 301-586-3400
Monday - Friday: 9am to 5pm EST

24/7 Telephone Banking

Our telephone banking service is available in English and Spanish. If you are a first-time user, please contact Member Services to enroll.

301-586-3450

Fax Number

(866) 262-1773 or (301) 586-3415


Mailing Address

Market USA FCU
8871 Gorman Rd Suite 100
Laurel, MD 20723-5877


Text Us

Member Service Center

301-586-3400

Payment Solutions

301-586-3401

We will respond as soon as possible during normal business hours. For your security, do not send sensitive information through text, such as your account number or social security number. Instead you can use the Secure Contact Form on this page or send a secure message through our Online Banking or Mobile App. Please note we will never ask for your account information through text. Message and data rates may apply.


VISA® Credit Cards

  • 24 hour member service - (833) 574-3440

VISA® Check Card / ATM Card

Visa® Check Card Security Department

  • (888) 241-2440
  • Collect & International: (909) 941-1034

Report a lost or stolen ATM/VISA® Check Card

  • Business hours: (301) 586-3400 option #7
  • After hours: (888) 241-2510
  • Collect & International: (909) 941-1398

 Mortgage Department

  • (571) 328-5036

Supervisory Committee

The Supervisory Committee acts as liaison between the membership and management of the credit union. If you have questions or concerns about your account, please email or call our Member Service Center. To correspond directly with the Supervisory Committee, write to:

Supervisory Committee
8871 Gorman Rd Suite 100
Laurel, MD 20723
supervisory.committee@marketusafcu.com

For your security, do not send sensitive information to this Supervisory Committee email address, such as your account number or social security number. If including sensitive information, please contact member services using the Secure Contact Form on this page or send a secure message through our Online Banking or Mobile App.


Market USA Federal Credit Union is a full-service financial institution with locations in Maryland and South Carolina as well as nationwide locations through the Shared Branch Network.