Our Mauldin Branch access is temporarily limited to the Drive Thru. Members needing lobby assistance are encouraged to contact our Member Service Center. Mauldin lobby appointments may be made by contacting our Member Service Center. To contact our Member Service Center, message us from within our app or Online Banking, email firstname.lastname@example.org, text 301-586-3400, utilize the Secure Contact Form on our website, or call 301-586-3400. If you call, please note that call volume is very high. Rather than waiting on hold, you can select the option for a call back.
You can also complete most transactions through Online Banking or our Mobile App. Please see our online Self-Service Guide for more details on self-service.
If you have been impacted by COVID-19, here are a few options that may be available to assist
Our call volume is high during this crisis. Rather than wait on hold, you can message us from within our app or Online Banking, text 301-586-3400, email email@example.com or utilize our Secure Contact Form to request that we call you back. You will receive a call back within 1 business day. Please include your phone number (if not texting).
To do your part for the greater good and to keep yourself safe, we encourage you to utilize the following digital services rather than visiting a branch.
Just a reminder that we will never ask for your personal information through email. The FTC has published the following article to help protect you from scammers trying to take advantage of this situation. Coronavirus: Scammers follow the headlines
Please check the CDC's website for the most up to date information on COVID-19 Coronavirus: https://www.cdc.gov/coronavirus/2019-ncov/. They have also provided a helpful guide on how to protect yourself and others.