If you have been impacted by COVID-19, here are a few options that may be available to assist
For your protection, use our Self-Service Guide to conduct all of your business remotely. Additionally, for the protection of all members and staff, we have implemented the following changes to branch operations:
Our call volume is high during this crisis. Rather than wait on hold, you can message us from within our app or Online Banking, text 301-586-3400, email firstname.lastname@example.org or utilize our Secure Contact Form to request that we call you back. You will receive a call back within 1 business day. Please include your phone number (if not texting).
To do your part for the greater good and to keep yourself safe, we encourage you to utilize the following digital services rather than visiting a branch.
Just a reminder that we will never ask for your personal information through email. The FTC has published the following article to help protect you from scammers trying to take advantage of this situation. Coronavirus: Scammers follow the headlines
Please check the CDC's website for the most up to date information on COVID-19 Coronavirus: https://www.cdc.gov/coronavirus/2019-ncov/. They have also provided a helpful guide on how to protect yourself and others.